Frequently Asked Questions
Everything you need to know about shopping with TMC Pty
What are your shipping times and costs?
We offer standard shipping across Australia within 3-5 business days. Express shipping is available for a flat fee and typically arrives within 1-2 business days.
What is your return policy?
TMC Pty offers a 30-day return window for all unworn apparel with original tags attached. Please note that for hygiene reasons, swimwear and earrings cannot be returned unless faulty.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for specific garment measurements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.
Do you offer international shipping?
Currently, TMC Pty ships to Australia and New Zealand. We are working on expanding our logistics to support global shipping in the near future.